Standard (non-pooled)
workspace servers are not initially configured to produce log files.
However, you might need to capture workspace server messages in a
log file for troubleshooting purposes. In these situations, you can
use the alternative logging configuration file (logconfig.trace.xml)
that is provided in each workspace server's configuration directory.
The alternative configuration
provides high-level logging messages (for example, DEBUG and TRACE
messages) which can be used by SAS Technical Support to help resolve
server issues. The messages are written to a rolling log file. The
file is written to a Logs directory within the server's configuration
directory.
CAUTION:
Do not
use or modify the logconfig.trace.xml logging configuration files
unless you are requested to do so by SAS Technical Support.
Performance issues
can result from the use of these files.
If SAS Technical Support
requests that you enable detailed logging for workspace server troubleshooting,
follow these steps:
-
If you are enabling
workspace server logging to a log file for the first time, you must
grant all users of the workspace server Read, Write, and Execute
access to the server's
Logs directory.
-
Rename the server's
logconfig.xml file to logconfig_orig.xml.
-
Rename the server's
logconfig.trace.xml file to logconfig.xml.
-
When troubleshooting
is completed, do the following:
-
Rename logconfig.xml
to logconfig.trace.xml.
-
Rename logconfig_orig.xml
to logconfig.xml.