The ISHIKAWA Procedure

Notepads

Ishikawa (1982) and Kume (1985) advocate the display of quantitative information with the arrows in an Ishikawa diagram.

In the ISHIKAWA environment, you can use Notepad windows to record or display information associated with each arrow. To open the Notepad window, move the cursor over the arrow tail and double click.

Figure 8.43: Ishikawa Notepad

Ishikawa Notepad


Notes are limited to four lines of text with no more than 40 characters per line.

When you save your Ishikawa diagram, your notes are saved with the SAS data set.

Later, when you retrieve your diagram, all the notes are restored.

You must close the Notepad window before you continue working in the ISHIKAWA environment.

Example

In the following figure, double clicking on the Prompt arrival stem reveals details about prompt arrival times:

Figure 8.44: Using Notepads to Organize Details

Using Notepads to Organize Details