The ISHIKAWA Procedure

Summary of Operations

To invoke the following context-sensitive operations, apply the specified action (mouse event) to the appropriate hotspot, using the left mouse button:

Table 8.1: Primary Operations

Operation	Mouse Event	Hotspot	Section
Add	Click	Near the intended attachment point	Adding Arrows
Edit	Click	Arrow tail	Labeling Arrows
Move	Click (to pick)	Arrow head
	Click (to drop)	Near the intended attachment point	Moving Arrows
Delete	Double click	Arrow head	Deleting Arrows
Resize	Drag	Arrow tail	Resizing Arrows
Notepad	Double click	Arrow tail	Notepads

To invoke the following operations, make the specified selection from the appropriate context-sensitive popup menu using the right mouse button:

Table 8.2: Secondary Operations

Operation	Menu	Selection	Section
Swap	Head or tail	Swap	Swapping Arrows
Balance	Head or tail	Balance	Balancing Arrows
Hide Detail	Background	< Detail	Managing Complexity
Show Detail	Background	> Detail	Managing Complexity
Zoom	Head or tail	Zoom	Zooming Arrows
Isolate	Head or tail	Isolate	Isolating Arrows
Print	Pull-down	File → Save as → Graph	Creating Graphics Output Using SAS/GRAPH Software
Save	Pull-down	File → Save as → Data Set	Saving an Ishikawa Diagram for Future Editing
Save	Pull-down	File → Save as → Image
Subset	Head or tail	Subset	Modifying Arrow Colors and Line Styles
Copy	Head or tail	Copy	Merging Diagrams
Refresh	Background	Refresh
Unsubset	Background	Unsubset	Modifying Arrow Colors and Line Styles
Unbalance	Background	Unbalance	Balancing Arrows
Undelete	Background	Undelete	Deleting Arrows

When applied to the appropriate hotspots, the following actions (mouse events) invoke these context-sensitive operations:

Table 8.3: Context-Sensitive Tools

Hotspot	Mouse Event	Operation	Section
Arrow Head	Click	Begin move	Moving Arrows
	Double click	Delete	Deleting Arrows
	Drag	Resize	Resizing Arrows
	Popup menu	Subset	Modifying Arrow Colors and Line Styles
		Balance	Balancing Arrows
		Swap	Swapping Arrows
		Copy	Merging Diagrams
		Zoom	Zooming Arrows
		Isolate	Isolating Arrows
Arrow Tail	Click	Edit	Labeling Arrows
	Double click	Notepad	Notepads
	Drag	Resize	Resizing Arrows
	Popup menu	Subset	Modifying Arrow Colors and Line Styles
		Balance	Balancing Arrows
		Swap	Swapping Arrows
		Copy	Merging Diagrams
Arrow	Click	Add new arrow or	Adding Arrows
		complete move operation	Moving Arrows
Window	Click	Drop (finish) pending action
Background	Drag	Drop (finish) pending action
	Popup menu	Undelete	Deleting Arrows
		Unsubset	Modifying Arrow Colors and Line Styles
		Unbalance	Balancing Arrows
		Show Detail	Managing Complexity
		Hide Detail	Managing Complexity
		Refresh

The File menu on the command bar can be used to control the following operations:

Table 8.4: File Menu

File →		Description	Section
New…		Start a new diagram	Tutorial
Open…		Open an existing diagram	Reading an Existing Ishikawa Diagram
Close		Close the current window
Merge		Merge in an existing diagram	Merging Diagrams
Save as →	Data Set	Save as a SAS data set	Saving an Ishikawa Diagram for Future Editing
	Graph	Print using SAS/GRAPH software	Creating Graphics Output Using SAS/GRAPH Software
	Image	Save as an IMAGE, catalog entry	"Save as an IMAGE"
Export as Bitmap →	File…	Copy to a bitmap file	Creating Bitmap Graphics Output
	Customize…	Export options	"Export as Bitmap"

The Edit menu on the command bar can be used to control the following operations:

Table 8.5: Edit Menu

Edit →	Description	Section
Copy	Copy the diagram to host clipboard	Creating Bitmap Graphics Output
Clear…	Clear the window

The View menu on the command bar can be used to control the following operations:

Table 8.6: View Menu

View →		Description	Section
Ishikawa Settings →	Palettes	Line and color palettes	Modifying Arrow Colors and Line Styles
	Background Color	Change window background color
	Save Attributes	Save window attributes: size, fonts and background color
	Balance Method →	Select a balancing style	Balancing Arrows
	Resize Method →	Select a resizing method	Resizing Arrows
	Primary Fonts…	Font dialog for first 3 levels	Modifying Fonts
	Secondary Fonts…	Font dialog for levels 4-10	Modifying Fonts
	Colors…	Color dialog	Modifying Box Colors
	Arrows…	Arrow style dialog	Modifying Arrow Heads
	Other…	Style dialog	Modifying Environmental Attributes
Refresh		Refresh the window

The Help menu on the command bar can be used to control the following operations:

Table 8.7: Help Menu

Help →	Description
SAS System Help	SAS help system
Using This Window	Ishikawa specific help